August 2026 · 3 min read
Your subscription's expiry date was included with your original activation details — save this somewhere easy to check, like a note on your phone.
We recommend messaging us 2-3 days before expiry to renew — this avoids any gap in service, especially if you're renewing during a busy period like Ramadan or PSL season.
If your subscription lapses before renewal, your channels will simply stop working until payment is confirmed — your login details typically remain the same once reactivated, so no full re-setup is needed.
Adding a simple calendar reminder a few days before your renewal date is the easiest way to avoid ever missing a payment window.
